A bulletproof process based on precision and flexibility.
Our sales staff have many years' experience and can advise you in connection with even the most sophisticated building projects. You can simply fill in the enquiry form in the column on the left. You can send your enquiry by post, fax or email or you can call us direct.
Our sales team perform precise static design calculations on the basis of the project's data, specifications and dimensions. The steel structure is dimensioned to ensure that the solution and price are exactly right. It is important to us that we process all enquiries as quickly as possible. Usually, you will receive a quotation within two to three days of your initial enquiry based on accurate and precise calculations – unless otherwise agreed.
You accept the quotation and place your order, which we register and then send you an order confirmation. The project is now created and assigned a project manager. All our project managers are qualified engineers with solid experience in the steel sector.
Four weeks before delivery, we send you a service email asking you to confirm the week of delivery – or to request it changed. Note: we do not begin to prepare your order for production until you have replied to this email.
We prepare for product manufacture. The right solution is assured through the preparation of final static calculations and production drawings. We thus ensure that no non-conformities occur, which would require alterations to be made, incurring additional costs.
Once we have received your approval, production is commenced.
Production is commenced on the basis of your approval and our precise drawings and calculations.
Our head fitter contacts you to inform you of the actual day on which delivery will be made in the agreed week.